Question 1

How do I know the condition of my item once it’s received by Bagonista?

Accepted Answer

Upon receipt of your item, we promptly communicate its current condition to you via WhatsApp to confirm its condition upon arrival at our premises.

Question 2

What are the shipping options available for consigning my handbag?

Accepted Answer

We offer free global shipping for your convenience.

Question 3

How can I submit my handbag for consignment?

Accepted Answer

You can either drop your item off at our office in Dubai or schedule a free-of-charge pick-up.

Question 4

How is the authenticity of my handbag verified?

Accepted Answer

We utilize Entrupy to validate the authenticity of your item. In the rare even
t that your item is found to be counterfeit, it will be destroyed, and we will report the matter to the UAE authorities at no cost to you.

Question 5

How is the pricing of my item determined?

Accepted Answer

The initial listing price is agreed upon by both parties and will be confirmed upon receipt of the item. The final listing price is adjusted based on the condition of the item upon receipt.

Question 6

What commission fee will be deducted from the sale price?

Accepted Answer

The consignee deducts a commission fee from the final sale price before remitting payment to the consignor. The commission rates are outlined in the provided table.

Question 7

What happens if my item is unsold at the end of the consignment period?

Accepted Answer

If unsold, the handbag will be returned to the consignor if within the agreed-upon consignment period, which will not exceed 24 months.

Question 8

Can I recover my unsold item before the end of the consignment period?

Accepted Answer

Yes, you can recover your unsold item before the end of the consignment period. However, penalty costs will be incurred based on the duration since publication, as outlined in the terms and conditions.

Question 9

When can I expect payment for the sale of my handbag?

Accepted Answer

Payment to the consignor will be made promptly upon the sale of the handbag, with the payout transferred to your account seven working days after the sale.

Question 10

What happens if my item is discounted before sale?

Accepted Answer

We reserve the right to discount your item to facilitate its sale, as outlined in the provided discount policy.

Luxury Bag Consignment in Dubai